Below are answers to some of the most common questions we receive. If you have further inquiries, feel free to contact us directly.
Find answers to common questions about our premium dog waste removal services. If you need further assistance, please contact us directly.
We operate on a prepaid subscription model. Payments are processed automatically on the 1st of each month, covering services for that month. This ensures uninterrupted service and simplifies the payment process.
We accept all major credit and debit cards. Clients are required to have a valid card on file to facilitate automatic monthly payments.
Yes, the initial cleanup may require extra time and effort, so a one-time fee is applied. The exact amount will be provided during your personalized quote.
Yes, we offer the option to prepay for services. Prepaying for an extended period may also make you eligible for discounts. Please contact us for more details.
If a payment fails, we will notify you to update your payment information. Services may be paused until the payment issue is resolved. A late fee may apply for overdue payments.
Yes, you can cancel your subscription at any time. Simply log into your customer portal or notify us directly before the next billing cycle to avoid charges for the upcoming month.
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